A Million Monthly Sessions, and Why I'm Not Celebrating Too Hard

Posted by Sean on January 19, 2017

Last month, for the first time, the site did over a million sessions. A million-odd visits in one month, all of them coming to look at watches. It’s a good number, and I don’t want to be too cool about it; we marked it, and we should have.

The interesting thing about a milestone like this is what it took to reach it, and the answer is deeply mundane. There was no single campaign that did it, no clever growth hack, no month where we suddenly cracked it. It’s years of compounding: content published and refined, technical SEO chipped away at, brand work that slowly got people searching for us by name, paid channels layered on top. Every one of those things is unshowy on its own, and forgettable in any given week. Stacked up over a few years, they add up to a million.

That’s the lesson buried in a vanity number, and I keep coming back to it. Nobody arrives at a million sessions in a hurry.

Here’s the part I have to keep saying out loud, mostly to myself: a session is not a sale. A million of them measures attention, not money, and a big round traffic figure can flatter you into thinking the job is done, when all it really tells you is that a lot of people showed up. What they did once they arrived, whether they bought, whether they came back, whether any of it made money, that’s the actual scoreboard, and it doesn’t fit on a celebratory slide half as neatly.

So I’m pleased, and a little wary of my own pleasure. The danger with a number this satisfying is that it becomes the target, and you start chasing sessions for their own sake. I’d take half as many that bought twice as often. We marked the million, and then got back to work.