The Rise of Visual Content and Why Images Drive Engagement

Posted by Sean on April 16, 2013

Scroll through any feed at the moment and the shift is hard to miss. Facebook redesigned around bigger photos, Pinterest built an entire platform on the image, and Instagram has turned the humble phone snap into a brand channel. Text still matters, but the thing that stops a thumb mid-scroll is almost always a picture.

There is a straightforward reason for this. People process an image far faster than a paragraph, and in a feed you have a fraction of a second to earn attention before someone moves on. A strong visual buys you that fraction of a second. The words can do their work once you have already got someone to stop.

I find the engagement data fairly persuasive. Posts with a decent image consistently pull more interaction than the same message as plain text, and the gap is not small. That does not mean every marketer should suddenly become a photographer, but it does mean the picture is no longer an afterthought you bolt on once the copy is written.

Where I see people go wrong is treating “add an image” as a box to tick. A stock photo of a handshake or a lightbulb adds nothing; readers have learned to ignore that stuff entirely, and it can make a brand look lazy. The images that earn their place tend to be ones that carry actual information or genuine character.

A few formats that seem to be working well right now:

  • Infographics. When you have data or a process to explain, a well-made infographic gets shared in a way the same facts in prose never would. The catch is that a bad one is worse than nothing.
  • Behind-the-scenes photography. People are nosy in a good way. Showing how something is made, or the people who make it, tends to outperform the polished product shot.
  • Quote and stat cards. A single striking number or line set as an image travels well through social feeds where a link might not.

The production question is the awkward one. Good visual content costs more than knocking out a blog post, and not every organisation has design help to hand. My view is that it is worth finding some, even if it is a freelancer for a few hours a month, because the alternative is competing in the most visual channels we have ever had with your hands tied.

One practical note before you go and commission anything: work out where each image will actually appear and size it for that. A gorgeous graphic that gets cropped to nonsense in the Facebook feed, or loads at half a megabyte on a phone, undoes most of the good work before anyone has even looked at it.